Terms of service

1. Introduction

These Terms and Conditions govern your use of the services provided by Discover Samsara, including tour bookings, website usage, and any related services.

2. Booking and Payment

  • Booking: A booking is confirmed only when we receive the required deposit or full payment as specified at the time of booking.
  • Payment Terms: Full payment is required 30 days before the departure date. Failure to pay on time may result in the cancellation of your booking.

3. Travel Documents

  • You are responsible for ensuring that you have all necessary travel documents, including passports, visas, and any required health certificates.
  • We are not liable for any issues arising from incomplete or incorrect documentation.

4. Travel Insurance

  • We strongly recommend that all travelers purchase comprehensive travel insurance that covers trip cancellations, medical emergencies, and other unforeseen circumstances.
  • We are not responsible for any losses that may occur due to a lack of insurance coverage.

5. Health and Safety

  • It is your responsibility to ensure that you are in good health to undertake the tour. Any medical conditions should be disclosed to us at the time of booking.
  • We reserve the right to refuse participation to any individual who may pose a risk to themselves or others.

6. Changes to Itinerary

  • We reserve the right to make changes to the itinerary if necessary due to weather, safety concerns, or other unforeseen events.
  • Any significant changes will be communicated to you as soon as possible, and we will make every effort to provide a similar alternative.

7. Liability

  • Discover Samsara acts as an agent for third-party service providers (e.g., airlines, hotels) and is not responsible for any acts or omissions of these providers.
  • We are not liable for any injury, loss, or damage sustained during the tour due to circumstances beyond our control.

8. Behavior

  • We expect all participants to behave respectfully towards others during the tour. Any disruptive or dangerous behavior may result in your removal from the tour without a refund.

9. Complaints

  • If you have any complaints during your tour, please bring them to our attention immediately so that we can address them promptly.
  • Complaints must be submitted in writing to [email protected] within 14 days of the tour's conclusion.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Gujarat, India and any disputes will be resolved in the courts of Ahmedabad Jurisdiction.

11. Contact Us

For any questions or concerns about these Terms and Conditions, please contact us at:

Discover Samsara
Email: [email protected]
Phone: +91 9879794022